Before You Come In – What You Need To Know

Woman choosing the perfect earrings at a jeweler, close up photo. Focus on your hands.

Maximize your visit to California Gold & Silver Exchange

Whether you’re visiting us to sell gold, silver, coins, or other valuables—or you’re looking to purchase precious metals—you’ll want to make the most of your time with us. Here’s what you should know before stopping by.

1. Bring It All—We’ll Test It All

If you think it might have value, bring it in.
We encourage customers to bring multiple items during their visit. Whether it’s jewelry, coins, bullion, or even items you’re unsure about—our in-house experts will test everything using advanced, non-destructive technology like our XRF X-Ray Analyzer to ensure accuracy, transparency, and trust.

Even if you’re uncertain about the item’s composition or value, we’ll evaluate it for you with no obligation.

2. Review What We Buy (and What We Don’t)

To save time, we recommend checking our What We Buy page. Here’s a quick overview:

✅ Items We Commonly Buy:

❌ Items We Don’t Buy:

  • Gold-plated or costume jewelry
  • Electronics, watches, or non-precious stones
  • Items with no precious metal content

When in doubt—bring it in! We’re happy to give you a clear answer.

3. Selling to Us is Simple and Transparent

We’ve made the selling process quick, honest, and straightforward. Here’s how it works:

  1. Bring in your items – no appointment necessary.
  2. We test everything in front of you, using our XRF Analyzer for fast and accurate readings.
  3. We make you a real-time offer based on current market prices.
  4. If you accept, you get paid on the spot.

Learn more: How Selling Works

4. How We’re Different from “The Other Guys”

Not all gold buyers are created equal. At California Gold & Silver Exchange:

  • No pressure, no gimmicks.
  • Transparent testing, done right in front of you.
  • Real-time spot pricing, not flat-rate pricing.
  • We don’t lowball—we believe in fair, honest payouts.

Compare us directly: Why We’re Different

5. Thinking About Buying? Here’s What to Know

We offer a wide variety of investment-grade precious metals and rare coins.
Whether you’re starting your precious metals portfolio or adding to it, we carry:

  • Gold and silver bullion (American Eagles, Maple Leafs, bars, and more)
  • Collectible and numismatic coins
  • Fractional gold, platinum, and more

Explore our current inventory: What We Sell

Need help choosing? Our knowledgeable staff will guide you based on your budget, goals, and interests.

6. FAQs: Get Answers Before You Visit

You’ll find helpful information about buying and selling on our FAQ pages:

Find answers to questions like:

  • What forms of ID do I need?
  • How is the value of my gold calculated?
  • Can I buy small or large quantities?

7. Read This First – A Message from Us

Before your visit, we invite you to read this quick message from our team. It outlines our values:
✔ Transparency
✔ Respect
✔ Fair Pricing
✔ Customer-first service

Make it a Road Trip? If you’re driving a fair distance to come to our store, which many people do, why not make a day out of it?

Stop In and See the Difference

We’re here to help you get the best value—whether you’re buying, selling, or simply curious. Walk in with confidence, and walk out knowing you got an honest deal.

Visit us today at California Gold & Silver Exchange in Upland, CA. No appointment necessary. Have questions before you arrive? Give us a call—we’re happy to help.

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